Shipping policy

Thank you for shopping with BoldMart.
We are committed to providing you with fast, reliable, and secure delivery of your products across Pakistan.

📦 Shipping Coverage

Currently, we only deliver orders within Pakistan.
We do not offer international shipping at this time.

🚚 Shipping Methods and Carriers

We partner with reliable local courier services such as Leopard Courier, TCS, CallCourier, and others to ensure timely and secure delivery.

⏱ Processing Time

  • All orders are processed within 1-2 business days after receiving payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

📅 Estimated Delivery Time

Location Estimated Delivery Time
Major Cities 2 – 4 business days
Remote/Rural Areas 3 – 7 business days

Please note: Delivery timelines are estimates and may vary depending on unforeseen circumstances such as weather, strikes, or courier delays.

💸 Shipping Charges

  • Standard Shipping: Charges may vary based on your location and weight of the parcel. Shipping fees (if any) are calculated and shown at checkout.

  • We may offer Free Shipping promotions from time to time.

📍 Order Tracking

Once your order is dispatched, you will receive an email or SMS with your tracking number and link to track your shipment in real-time.

❗Delivery Delays

We are not responsible for delays caused by:

  • Courier company operations

  • Incorrect or incomplete shipping addresses provided by the customer

  • Natural disasters or unexpected events

In such cases, we’ll try our best to assist you in tracking and resolving delivery issues.

🚫 Undelivered Orders / Failed Delivery Attempts

If a courier makes multiple unsuccessful delivery attempts, the package may be returned to us. We’ll contact you to reschedule delivery. Additional shipping charges may apply for re-dispatch.

✍️ Changes to Shipping Address

If you need to modify your shipping address after placing the order, please contact us immediately at boldcustomerscare@gmail.com.
Changes can only be made before dispatch.

📦 Damaged or Lost Shipments

Please inspect your order upon delivery. If your item arrives damaged, opened, or missing, notify us within 48 hours at boldcustomerscare@gmail.com or call us at +92 340 8613455.
We will investigate and resolve the issue as soon as possible.

📞 Contact Us

For any questions related to shipping, tracking, or delivery, feel free to contact our support team: